8 Keys to Organizational Excellence: Putting it All Together
Publisher: ICMA Public Management
Publication Year: 2016
External Link: https://icma.org/sites/default/files/172_0416_PM_FullBook_Final_LRes.pdf
Publication Year: 2016
External Link: https://icma.org/sites/default/files/172_0416_PM_FullBook_Final_LRes.pdf
Resource Summary: This article in ICMA's Public Managment journal focuses on organizational excellence for local government managers.
Change Forces
- Customer Focus
- Public Expectations
- Workforce Evolution
Needs
- Attracting and Retaining
Strategies
- Workforce Management
- Recruiting and Retention
- Performance and Change Management
- Organizational Management
- Organizational Culture
- Employee Engagement