NCHRP Web-Only Document 439: Implementing the Agency Capability Building Framework to Activate Organizational Change

Publisher: NAS
Publication Year: 2025
External Link: https://www.nationalacademies.org/read/29324/chapter/1
Resource Summary: This conduct of Research Report for NCHRP Project 20-44(40) was submitted July 2025. It accompanies the Transportation Agency Capability Building Web-Based Guide in order to support implementation efforts and build upon the framework established in NCHRP 20-24(95) and facilitate the use of ACB guidance by transportation agencies.

Change Forces
  • Legislation, Regulation, and Funding
  • Public Expectations
  • Shift in Role and Focus
  • Technology Advancement
  • Workforce Evolution
Needs
  • Agility and Resilience
  • Aligning Skills to Needs
  • Attracting and Retaining
  • Operations Focus
  • Technology Adoption
  • Transparency
Strategies
  • Workforce Management
  • Partnerships
  • Organizational Management
  • Knowledge Management
  • Information and Data Management
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