ACRP Research Report 186: Guidebook on Building Airport Workforce Capacity

Publisher: The National Academies Press
Publication Year: 2018
External Link:
Resource Summary: This guidebook is the final product of a two-phase study to identify and evaluate workforce requirements for airports. The report covers critical issues in (1) attracting new talent, (2) building internal staff capacity, (3) planning for future workforce needs, (4) identifying additional practices for future consideration, and (5) recommendations for implementing a workforce capacity building program over time.

Change Forces
  • Changing Demographics
  • Competition for Specialized Skills
  • Experience Gap
  • Rate of Technological Change
  • Technology Advancement
  • Workforce Evolution
  • Workforce Transitions
  • Attracting and Retaining
  • Attractive Work Environment
  • Branding
  • New Candidate Pools
  • New Generation of Workers
  • Technology Adoption
  • Younger Employees
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Shifts in Labor
  • Recruiting and Retention
  • Professional Development
  • Organizational Structure
  • Organizational Management
  • Organizational Culture
  • Mentoring
  • Knowledge Management
  • Employee Engagement