FHWA’s Workforce Planning Processes Generally Align with Best Practices, But Some Components Are Inconsistently Implemented or Lack MAP-21 Consideration (2014)

Publisher: FHWA
Publication Year: 2014
External Link: https://www.oig.dot.gov/sites/default/files/FHWA%20Workforce%20Planning.pdf
Resource Summary: This report reviews FHWA’s processes for assessing its workforce needs. It determined whether (1) FHWA’s workforce planning processes generally align with best practices and (2) FHWA has evaluated the workforce impacts of MAP21. As part of this audit, the research team selected a stratified random sample of 15 out of 75 FHWA offices (20 percent) in 10 States and Washington, D.C. 

Change Forces
  • Changing Demographics
  • Customer Focus
  • Engaging with Stakeholders
  • Public Expectations
  • Public Information Requests
  • Workforce Evolution
  • Agility and Resilience
  • Funding and Regulations
  • Records and Information Management
  • Response to Changes
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Recruiting and Retention
  • Professional Development
  • Employee Engagement