NCHRP Synthesis 503 Leveraging Technology for Transportation Agency Workforce Development and Training

Publisher: The National Academies Press
Publication Year: 2017
External Link:
Resource Summary: This synthesis documents how state and local transportation agencies are using information and communication technologies (ICT) to train their workforce. The report explores the planning and resources required to implement and maintain a training and development program and assists agencies that are considering ways to implement, improve, or expand ICT-supported training programs.

Change Forces
  • Competition for Specialized Skills
  • Experience Gap
  • IT
  • Non-Traditional Work Arrangements
  • Technology Advancement
  • Workforce Evolution
  • Agility and Resilience
  • Aligning Skills to Needs
  • Attracting and Retaining
  • Collaboration
  • Data
  • Job Descriptions
  • New Candidate Pools
  • New Generation of Workers
  • New Technologies
  • Technology Adoption
  • Younger Employees
  • Workforce Planning
  • Workforce Management
  • Recruiting and Retention
  • Knowledge Management
  • Knowledge Bases
  • Information and Data Management