NCHRP Project 20-68, Scan 19-02: Leading Practices in Strategic Workforce Management by Transportation Agencies

Resource Summary: AASHTO leadership has identified workforce management as one of the most urgent issues for Departments of Transportation (DOTs). DOTs across the nation have increasingly expressed concerns about sustaining a qualified workforce. Many DOTs are addressing this problem by adopting some aspects of strategic workforce management, such as forecasting, succession planning, training and development, or targeted recruitment. This scan examines innovative strategic workforce management strategies DOTs are implementing, particularly those activities that can be quickly adopted and implemented to recruit, develop, and retain the workforce they need today and for the future.

Change Forces
  • Workforce Evolution
  • Workforce Transitions
  • Agility and Resilience
  • Aligning Skills to Needs
  • Attracting and Retaining
  • Attractive Work Environment
  • Branding
  • Collaboration
  • Data
  • Funding and Regulations
  • New Candidate Pools
  • New Generation of Workers
  • New Skills
  • Operations Focus
  • Response to Changes
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Social and Learning Communities
  • Shifts in Labor
  • Recruiting and Retention
  • Professional Development
  • Performance and Change Management
  • Organizational Structure
  • Organizational Management
  • Mentoring
  • Learning Organization
  • Knowledge Management
  • Knowledge Dissemination
  • Knowledge Bases
  • Employee Engagement