NCHRP Report 685 Guide to Implementing Strategies to Attract and Retain a Capable Transportation Workforce (2011)

Publisher: TRB
Publication Year: 2011
External Link:
Resource Summary: TRB’s NCHRP Project 20-81, Report 685: Strategies to Attract and Retain a Capable Transportation Workforce, includes practices that transportation Human Resources (HR) managers and hiring professionals can implement and use to help improve the recruitment and retention of qualified employees in their organizations. The report provides information on workforce challenges, industry strategies, and detailed descriptions of noteworthy practices within each of 15 recruitment and retention categories. Volume II: Supplemental Material is available online.

Change Forces
  • Agile Decision-Making
  • Changing Demographics
  • Competition for Specialized Skills
  • Customer Focus
  • Engaging with Stakeholders
  • Experience Gap
  • Funding Instability and Uncertainty
  • Legislation, Regulation, and Funding
  • Non-Traditional Work Arrangements
  • Public Expectations
  • Public Information Requests
  • Sustainability
  • Workforce Evolution
  • Workforce Transitions
  • Aligning Skills to Needs
  • Attracting and Retaining
  • Attractive Work Environment
  • Branding
  • Communications
  • Data
  • Decline in Pension Benefits
  • New Candidate Pools
  • New Generation of Workers
  • Project Management
  • Systems Engineering
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Recruiting and Retention
  • Professional Development
  • Employee Engagement