NCHRP Report 693 Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management (2012)

Publisher: TRB
Publication Year: 2012
External Link: http://www.trb.org/Publications/Blurbs/166342.aspx
Resource Summary: TRB’s NCHRP Project 20-86, Report 693: Attracting, Recruiting, and Retaining Skilled Staff for Transportation System Operations and Management, provides guidance to aid transportation agencies recruit and retain qualified professional staff in the systems operation and management (SOM) area. The report explores SOM career paths, skill requirements, and training needs and identifies successful programs, state-of-the-art initiatives, and best industry practices. A set of tables showing SOM job categories, number of positions, and educational requirements for all 50 states was published as a additional to this report. 

Change Forces
  • Changing Demographics
  • Efficient Use of Existing Capacity
  • Experience Gap
  • Multi-Modal Emphasis
  • O&M Focus
  • Reduced Capital-Intensive Focus
  • Shift in Role and Focus
  • Workforce Evolution
Needs
  • Attracting and Retaining
  • Branding
  • New Candidate Pools
  • New Generation of Workers
  • New Skills
  • Operations Focus
  • Partnerships
  • Shifting Responsibilities
Strategies
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Shifts in Labor
  • Recruiting and Retention
  • Professional Development
  • Performance and Change Management
  • Organizational Management
  • Mentoring
  • Knowledge Management
  • Employee Engagement
X