NCHRP Synthesis 362 Training Programs, Policies, and Practices (2006)

Publisher: TRB
Publication Year: 2006
External Link:
Resource Summary: As part of TRB’s NCHRP Synthesis 20-05/Topic 36-07, Synthesis 362: Training Programs, Processes, Policies, and Practices examines the program components required to have a sound set of policies, processes, and procedures for planning, developing, implementing, funding, and evaluating state department of transportation training, development, and education programs. The report provides background on the issues related to the need for robust training, education, and development programs; the administrative infrastructure to sustain robust programs. It summarizes the results of a survey of state DOTs and contains a discussion of successful practices from both industry and government, and insights acquired from thought leader interviews.

Change Forces
  • Experience Gap
  • Workforce Evolution
  • Agility and Resilience
  • Collaboration
  • Efficiency and Decision Support
  • New Technologies
  • Response to Changes
  • Technology Adoption
  • Workforce Planning
  • Workforce Management
  • Recruiting and Retention
  • Professional Development
  • Performance and Change Management
  • Partnerships
  • P3
  • Organizational Structure
  • Organizational Management
  • Knowledge Management
  • Knowledge Dissemination
  • Employee Engagement