Outsourcing and Its Impact on Knowledge Management: Case Study of Kentucky Transportation Cabinet (2012)

Publisher: Kentucky Transportation Center
Publication Year: 2012
External Link: http://docs.trb.org/prp/13-1376.pdf
Resource Summary: The report details an assessment of how outsourcing is affecting the Kentucky Transportation Cabinet and what trends may be emerging regarding future outsourcing. The secondary goal of the assessment is to determine if the Cabinet has any mechanisms designed to capture critical agency knowledge that may be lost when specific job functions are outsourced to the private sector. Some recommendations are offered, regarding the implementation of knowledge management systems. 

Change Forces
  • Changing Demographics
  • Non-Traditional Work Arrangements
  • Workforce Evolution
  • Attracting and Retaining
  • New Candidate Pools
  • New Generation of Workers
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Partnerships
  • P3
  • Knowledge Management
  • Knowledge Dissemination
  • Knowledge Bases
  • Innovative Contracting