TCRP Report 194 Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies
Resource Summary:
Change Forces
- Changing Demographics
- Experience Gap
- Workforce Evolution
- Workforce Transitions
Needs
- Agility and Resilience
- Aligning Skills to Needs
- Collaboration
- Interpersonal
- Records and Information Management
- Response to Changes
Strategies
- Workforce Planning
- Workforce Management
- Succession Planning
- Social and Learning Communities
- Shifts in Labor
- Professional Development
- Performance and Change Management
- Organizational Management
- Organizational Culture
- Mentoring
- Learning Organization
- Knowledge Management
- Knowledge Dissemination
- Knowledge Bases
- Employee Engagement