TCRP Report 77 Managing Transit’s Workforce in the New Millennium (2002)

Publisher: TRB
Publication Year: 2002
External Link:
Resource Summary: As part of TRB’s TCRP F-09, TCRP Report 77 Managing Transit's Workforce in the New Millennium assesses the transit industry's workforce needs and prospects for the coming decades. The report provides guidelines for employers to assess their own workforce needs; recruit and retain employees; and enhance or establish partnerships between management and labor for attracting, training, and maintaining a qualified workforce. 

Change Forces
  • Changing Demographics
  • Competition for Specialized Skills
  • Experience Gap
  • Non-Traditional Work Arrangements
  • Workforce Evolution
  • Workforce Transitions
  • Agility and Resilience
  • Attracting and Retaining
  • Attractive Work Environment
  • Branding
  • Funding and Regulations
  • New Candidate Pools
  • New Generation of Workers
  • New Technologies
  • Response to Changes
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Recruiting and Retention
  • Professional Development
  • Partnerships
  • P3
  • Employee Engagement