TCRP Research Report 228: Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry

Publisher: The National Academies Press
Publication Year: 2021
External Link:
Resource Summary: Many transit agencies are striving to improve diversity and inclusion. They continue to initiate and sustain programs and develop more innovative strategies. This guide builds on the snapshot of transit agency diversity initiatives provided nearly 20 years ago in TCRP Synthesis 46: Diversity Training Initiatives to understand how diversity programs at transit agencies have evolved, how inclusion has been incorporated, and what policies, plans, and practices have been successfully implemented within the industry.

Change Forces
  • Changing Demographics
  • Workforce Evolution
  • Workforce Transitions
  • Agility and Resilience
  • Attracting and Retaining
  • Attractive Work Environment
  • Communications
  • New Generation of Workers
  • Response to Changes
  • Transparency
  • Workforce Planning
  • Workforce Management
  • Recruiting and Retention
  • Professional Development
  • Organizational Structure
  • Organizational Management
  • Organizational Culture
  • Knowledge Management
  • Knowledge Dissemination
  • Employee Engagement