TCRP Research Report 240: Bus Operator Workforce Management: Practitioner’s Guide

Publisher: The National Academies Press
Publication Year: 2023
External Link:
Resource Summary: This Transit Cooperative Research Program practitioner’s guide provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs.

Change Forces
  • Changing Demographics
  • Workforce Evolution
  • Workforce Transitions
  • Attracting and Retaining
  • New Candidate Pools
  • New Generation of Workers
  • Workforce Planning
  • Workforce Management
  • Recruiting and Retention