Transportation Workforce Management Playbook, 2nd Edition

Resource Summary: The AASHTO Subcommittee on Transportation Workforce Management developed this playbook as a guide for applying workforce management in a state DOT. This playbook is an essential resource for transportation workforce planning and management. It is divided into sections that follow the model recommended by the NCHRP Domestic Scan 19-02: Leading Practices in Strategic Workforce Management by Transportation Agencies. The full report can be found at NCHRP20-68A_19-02.pdf

Change Forces
  • Competition for Specialized Skills
  • Experience Gap
  • Workforce Evolution
  • Workforce Transitions
  • Aligning Skills to Needs
  • Attracting and Retaining
  • New Generation of Workers
  • Operations Focus
  • Workforce Planning
  • Workforce Management
  • Succession Planning
  • Recruiting and Retention
  • Organizational Management
  • Organizational Culture
  • Knowledge Management
  • Employee Engagement