2-1-Framework Introduction

The guidebook introduces the Agency Capability Building (ACB) framework, which provides a big picture view of the workforce, information, and technology trends and challenges DOTs face in developing and maintaining crucial capabilities for the future. The ACB framework consists of three components: Change Forces, Organizational Needs and Strategies.

Change Forces

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Workforce Evolution

Technology Advancement

Shift in Role and Focus

Legislation, Regulation, and Funding

Public Expectations

Needs

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Transparency

Technology Adoption

Operations Focus

Attracting and Retaining

Aligning Skills to Needs

Agility and Resilience

Strategies

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Workforce Management

Partnerships

Organizational Management

Knowledge Management

Information and Data Management

The middle column of Figure 2.1 is the core of the ACB framework. These six Needs represent essential capabilities that transportation agencies must strengthen in order to respond to current and emerging changes in the environment.