The capability-building process described in this Guidebook is intended to align processes, people and systems around a state DOT’s highest strategic objectives.
Strategic plans create the vision, the destination for staff to know where the agency is going. Capability building enables agencies to transform that vision into action by focusing energy and resources on what is most important to carry out the plan and then using a systematic approach to executing the plan. This could entail DOTs upskilling staff capabilities to perform new functions or it could mean enhancing data management capabilities to improve the democratization of data for reporting and data-informed decision-making.