Workforce management strategies seek to align the workforce with the needs and goals of the organization. They are developed based on an understanding of current staffing, likely future changes due to retirement and attrition, and future needs. These strategies include:

  • Professional development and training to improve and expand the skills of existing staff, including management personnel
  • Workforce planning to identify the balance of staff skills and where new skills are needed
  • Recruiting and retention plans to attract staff with needed skills and retain them long-term
  • Succession planning to minimize disruption caused by retirements and to eliminate key person dependencies
  • Employee engagement efforts to improve staff morale and performance

The capabilities built through these strategies include:

  • The capability to create a learning culture
  • The capability to recruit and retain staff with skills needed for the future
  • The capability to create and communicate a new brand for the agency