The Resource Library

The Resource Library lets you browse and search for resources using the ACB Framework. Resources are indexed by the relevant Change Forces, Needs, and Strategies.


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  1. NCHRP Web-Only Document 439: Implementing the Agency Capability Building Framework to Activate Organizational Change
    This conduct of Research Report for NCHRP Project 20-44(40) was submitted July 2025. It accompanies the Transportation Agency Capability Building Web-Based Guide in order to support implementation efforts and build upon the framework established in NCHRP 20-24(95) and facilitate the use of ACB guidance by transportation agencies.
    NAS / 2025
  2. Capturing Employee Knowledge at the Virginia Department of Transportation
    Virginia DOT Job Books online documentation bridges the gap between individual expertise and organizational knowledge, helping new employees succeed and facilitating business continuity. New employees can use job books in their jobs or as a reference for anyone in the agency.
    AASHTO / 2024
  3. Oklahoma Department of Transportation Transitions to 3D Design with Digital Delivery
    Oklahoma DOT’s transition to the Digital Delivery Program includes the Digital Delivery Technical Committee, which comprises representatives from various stakeholders. The program incorporates an agency-wide focus, defining roles and responsibilities, and creating detailed training plans.
    AASHTO / 2024
  4. Texas Department of Transportation Prepares State Workforce for Unmanned Aerial Systems (UAS)
    In 2020, TxDOT was officially charged with leading Texas’ oversight and adoption of UAS technologies. Cost, quality, and time constraints required prioritizing UAS training in a budget request. TxDOT partnered with Austin Community College, which had an approved UAS training program, which greatly assisted with developing this new organizational capability.
    AASHTO / 2024
  5. The Neurodiversity@Work Playbook Federal Edition
    While challenges to staffing in mission-critical areas persist, many qualified neurodivergent people remain unemployed or underemployed, largely because of systemic barriers inherent in traditional employee recruitment and selection processes. This playbook is the product of a collaborative research project, the Neurodiversity and Employment Initiative: Initiating and Scaling Neurodiversity@Work Initiatives across Private and Public Organizations. This edition of the playbook reflects the collaborative efforts of the University of Washington Information School, MITRE, and Melwood.
    University of Washington Information School / 2024
  6. Identifying Critical Knowledge Gaps and Assessing Organizational Readiness for Improved Knowledge Management
    This report assesses TDOT’s knowledge assets, KM practices, and organizational culture to identify gaps and provide recommendations for a sustainable knowledge management (KM) strategy. With large-scale retirements posing risks to organizational knowledge, the findings aim to help TDOT establish effective knowledge transfer processes that support technical capacity, workforce retention, and innovation. The goal is to enable TDOT to evolve its KM maturity and ensure ongoing mission success.
    Tennessee Department of Transportation / 2024
  7. Video: Agency Change Agents & the CDOT Innovation Challenge
    Gary Vansuch of Colorado's Department of Transportation. NCHRP 20-44(40) Implementing the Agency Capability Building Framework to Activate Organizational Change.
    AASHTO / 2024
    Gary Vansuch
  8. Video: Texas DOT Training Program (Unmanned Aerial Systems)
    Chris Young of Texas's Department of Transportation. NCHRP 20-44(40) Implementing the Agency Capability Building Framework to Activate Organizational Change.
    AASHTO / 2024
    Chris Young, Texas DOT
  9. Video: Massachusetts DOT Staffing Tool
    Tracy Osimboni of Massachusett's Department of Transportation. NCHRP 20-44(40) Implementing the Agency Capability Building Framework to Activate Organizational Change.
    AASHTO / 2024
    Tracy Osimboni
  10. Video: Risk Management Community of Practice at Texas DOT
    Monica Aleman-Smoot of Texas's Department of Transportation. NCHRP 20-44(40) Implementing the Agency Capability Building Framework to Activate Organizational Change
    AASHTO / 2024
  11. Video: Virginia DOT Job Book Program
    Jay Styles of Virginia's Department of Transportation. NCHRP 20-44(40) Implementing the Agency Capability Building Framework to Activate Organizational Change
    AASHTO / 2024
  12. Video: Kentucky Transportation Cabinet Highway Knowledge Portal
    Jarrod Stanley of the Kentucky Transportation Cabinet. NCHRP 20-44(40) Implementing the Agency Capability Building Framework to Activate Organizational Change
    AASHTO / 2024
  13. Video: Wisconsin DOT Knowledge Owl
    Michele Grant & Tammie Rosenow of Wisconsin's Department of Transportation. NCHRP 20-44(40) Implementing the Agency Capability Building Framework to Activate Organizational Change
    AASHTO / 2024
  14. Video: Workforce Analytics – (Chris Young, Texas DOT)
    This video is a skill builder presented by Dr. Chris Young, Director of Workforce Development at Texas Department of Transportation on Workforce Analytics during the AASHTO Transportation Workforce Management Subcommittee meeting on 7/23/2024.
    AASHTO / 2024
    Chris Young, Texas DOT
  15. N.J. Rolls out AI Tool for State Employees, Emphasizes Training
    New Jersey has introduced the NJ AI Assistant, a generative AI-powered platform designed for state employees. This platform provides a secure, "sandbox" environment for employees to use AI responsibly, enhancing government services and operations.
    MeriTalk / 2024
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