The Resource Library

The Resource Library lets you browse and search for resources using the ACB Framework. Resources are indexed by the relevant Change Forces, Needs, and Strategies.


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  1. Skill Networks and Measures of Complex Human Capital
    This National Academy of Sciences study aims to use a network-based method for measuring worker skills, using data from an online freelance website. The study shows that workers with diverse skills earn higher wages than those with more specialized skills. The researchers distinguish between two different types of workers : jacks-of-all-trades, whose skills can be applied independently on a wide range of jobs, and synergistic workers, whose skills are useful in combination and fill a hole in the labor market.
    NAS / 2017
  2. NCHRP Research Report 867 Keeping What You Paid For — Retaining Essential Consultant-Developed Knowledge Within DOTs
    The report details the necessary planning and resources for the implementation and maintenance of a training and development program. It aims to assist agencies in implementing ICT-supported training programs. 
    TRB / 2017
  3. NCHRP 20-113A Support for TRB Symposium on Transformational Technologies Affecting Transportation
    This summary of the TRB Symposium, part of NCHRP 20-113A, was written by the Principal Investigator: CAVita. The objective of this research project was to support a TRB Symposium on Transformational Technologies Affecting Transportation. The summary details symposium highlights, sites principles for accelerated research and collaboration, as well as research priorities and next steps. It also includes a section of the symposium partners and research, and TRB roundtables. 
    CAVita / 2017
  4. NCHRP Synthesis 503 Leveraging Technology for Transportation Agency Workforce Development and Training
    This synthesis documents how state and local transportation agencies are using information and communication technologies (ICT) to train their workforce. The report explores the planning and resources required to implement and maintain a training and development program and assists agencies that are considering ways to implement, improve, or expand ICT-supported training programs.
    The National Academies Press / 2017
  5. Region V Transportation Workforce Assessment and Summit
    Summary report addressing regional transportation workforce challenges.
    Purdue / 2017
  6. Preparing for the Future of Transportation Construction: Strategies for State Transportation Agencies
    The objective of this paper from the American Society of Civil Engineers is to develop a conceptual framework that explains the implications and corresponding strategies of changes for state transportation agencies (STAs) to ensure long-term satisfactory performance in the area of construction. The researchers used their collective knowledge to identify key drivers of change, which were then used to develop strategies to meet the future needs of STAs. 
    Journal of Management in Engineering / 2016
  7. MAASTO- Workforce Diversity “Best Practices”
    This document aims to create a “best practice(s)” report, to share with all MAASTO states for the successful integration of a diverse transportation workforce. The content of this document is from the September 2015 board meeting of the MidAmerica Association of State Transportation Officials (MAASTO), during which the Chief Executive Officers of the association directed the Strategic Transportation Issues Committee (STIC) to draft this report on how MAASTO states create a diverse workforce and implement a construction program that reflects the make-up of the community in which they are working. 
    MAASTO / 2016
  8. Innovative Transit Workforce Development Projects of 2011
    This report provides the results of the Innovative Transit Workforce Program Evaluation of projects awarded in fiscal year 2011. The summaries of these projects provide important best practices and lessons learned for other transit operators. The report provides examples from programs implemented in a number of states. Projects range from youth outreach to leadership training, to a transit technical program.
    FTA / 2016
  9. 8 Keys to Organizational Excellence: Putting it All Together
    This article in ICMA's Public Managment journal focuses on organizational excellence for local government managers.
    ICMA Public Management / 2016
  10. NCHRP Report 829 Leadership Guide for Strategic Information Management for State Departments of Transportation
    TRB's NCHRP 20-96, Report 829: Leadership Guide for Strategic Information Management for State Departments of Transportation assists executives and managers with effective resource allocation, to develop and maintain the agency’s capability to provide mission-critical information when and where it is needed. The guidebook describes effective information governance strategies, techniques to assess an agency’s information-governance strategy and practices, and ways to implement procedures and methods for effective information management. A PowerPoint presentation accompanies the report. 
    TRB / 2016
  11. STEM and Our Future Transportation Leaders (2016)
    This report, for the Georgia Department of Transportation and FHWA, reviews state DOT involvement in transportation related science, technology, engineering and mathematics (STEM) outreach programs and identifies opportunities to engage kindergarten through high school (K-12) students in STEM programs to enhance their interest in the transportation field. 
    GA DOT / 2016
  12. Developing the Workforce for a Connected Vehicle Future
    An article addressing ITS training opportunities from a special issue of the ITE Journal focusing on workforce topics.
    ITE Journal / 2016
  13. Millennials in the Transportation Workforce, Transportation Research Record, Volume 2552, Issue 1
    Generational differences in the United States are of increasing concern to human resource professionals as they manage demographic shifts expected in the transportation workforce. As baby boomers retire and millennials increase their share of the workforce, transportation agencies are seeking better understanding of the workplace attributes that will be most successful in attracting and retaining millennials. This paper looks at successful strategies that state agencies can employ to attract and retain young staff.
    TRB / 2016
  14. Statewide Workforce Planning Report: An Analysis of Agency and Department Interview Findings
    CalHR’s Statewide Workforce Development Programs and Special Projects Division set out to find the workforce issues most concerning to state department directors. The findings in this report indicate that most state departments face similar workforce challenges. Directors are concerned with their ability to recruit qualified candidates. There are specific concerns with succession planning and many directors question if they have a deep bench of experienced leaders.
    California Department of Human Resources / 2016
  15. NCHRP 20-24(99) CEO Peer Exchange on Agency Management and Emerging Issues (2015)
    As part of NCHRP 20-24(99), this document provides an synthesis of the state department of As part of NCHRP 20-24(99), this document provides an synthesis of the state department of transportation (DOT) Chief Executive Officer (CEO) Peer Exchange Workshop, held at the University of Minnesota in Minneapolis Sunday, April 19 through Tuesday, April 21, 2015. The CEO Peer Exchange Workshop included six hour-long, facilitated discussions of current and emerging technical topics. The objectives of this research and workshop were to conduct background analyses, organize, provide intellectual and logistical support, and document a workshop with new and more experienced CEOs to discuss leadership challenges. (DOT) Chief Executive Officer (CEO) Peer Exchange Workshop, held at the University of Minnesota in Minneapolis Sunday, April 19 through Tuesday, April 21, 2015. The CEO Peer Exchange Workshop included six hour-long, facilitated discussions of current and emerging technical topics. The intent of the workshop was to create a forum for information exchange and open discussion and to provide the CEOs to with the opportunity to build relationships with their peers. 
    TRB / 2015
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