StrategiesRead This Section in the Guidebook
Strategies are the means by which an agency can actively manage its organization, workforce, knowledge, information, data and relationships with stakeholders. They are the ways that DOTs can strengthen or build the organizational capabilities needed to deliver value to customers and stakeholders in a changing environment.
Five broad categories of strategies are included. Each of these categories represents an individual discipline with a vast body of knowledge and many existing resources dedicated to its implementation. Therefore, the descriptions below are not intended to be comprehensive, but rather to provide practitioners with a general understanding of what they are and when they are helpful in building agency capabilities.