The Resource Library

The Resource Library lets you browse and search for resources using the ACB Framework. Resources are indexed by the relevant Change Forces, Needs, and Strategies.

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  1. TCRP Research Report 232: The Impacts of Vehicle Automation on the Public Transportation Workforce
    Advancements in the automation of transit vehicles will likely have significant impacts; however, the possible effects on the public-transportation workforce are largely unknown. This report provides an analysis of the possible impacts of automation on the public transportation workforce.
    The National Academies Press / 2022
  2. Diversity and Talent Management in Transport Administrations – The Road to Success?
    This literature review aims to formulate a knowledge base of peer-reviewed research articles and policy documents to identify evidence-based ways of working with diversity, equity, and talent recruitment and retention. The literature review uses the framework of contingency theory, which claims that there is no best way to organize a corporation, to lead a company, or to make decisions but rather that the optimal course of action is contingent (dependent) upon the internal and external situation, and its notion to contextual factors to address the two theories of Diversity Management and Talent Management.
    World Road Association (PIARC) / 2022
  3. NCHRP Project 20-68, Scan 19-02: Leading Practices in Strategic Workforce Management by Transportation Agencies
    AASHTO leadership has identified workforce management as one of the most urgent issues for Departments of Transportation (DOTs). DOTs across the nation have increasingly expressed concerns about sustaining a qualified workforce. Many DOTs are addressing this problem by adopting some aspects of strategic workforce management, such as forecasting, succession planning, training and development, or targeted recruitment. This scan examines innovative strategic workforce management strategies DOTs are implementing, particularly those activities that can be quickly adopted and implemented to recruit, develop, and retain the workforce they need today and for the future.
    / 2021
  4. NCHRP Research Report 970: Mainstreaming System Resilience Concepts into Transportation Agencies: A Guide
    This guide provides transportation officials with a self-assessment tool to assess the current status of an agency’s efforts to improve the resilience of the transportation system through the mainstreaming of resilience concepts into agency decision-making and procedures. The tool can be applied to a broad array of natural and human-caused threats to transportation systems and services.
    The National Academies Press / 2021
  5. TCRP Research Report 228: Resource Guide for Improving Diversity and Inclusion Programs for the Public Transportation Industry
    Many transit agencies are striving to improve diversity and inclusion. They continue to initiate and sustain programs and develop more innovative strategies. This guide builds on the snapshot of transit agency diversity initiatives provided nearly 20 years ago in TCRP Synthesis 46: Diversity Training Initiatives to understand how diversity programs at transit agencies have evolved, how inclusion has been incorporated, and what policies, plans, and practices have been successfully implemented within the industry.
    The National Academies Press / 2021
  7. Online Training Resources for Transportation Employees
    This guide lists free or low-cost resources for providing continuing education opportunities for transportation professionals.
    National Transportation Library / 2020
  8. Promising Practices for Addressing the Underrepresentation of Women in Science, Engineering, and Medicine: Opening Doors
    This report reviews and synthesizes existing research on policies, practices, programs, and other interventions for improving the recruitment, retention, and sustained advancement into leadership roles of women in science, engineering, and medicine. It provides actionable recommendations to leverage change and drive swift, coordinated improvements to the systems of education, research, and employment in order to improve both the representation and leadership of women.
    The National Academies Press / 2020
  9. TCRP Synthesis 147: Attracting, Retaining, and Advancing Women in Transit
    The synthesis explores the strategies that have been deployed in transit and other related industries in order to attract, retain, and advance women in a variety of roles.
    The National Academies Press / 2020
  10. TR News, September-October 2019, Number 323
    This issue of the Transportation Research Board’s bimonthly magazine features several articles on the workforce topic, including "Help Wanted: People, Organizations, Jobs, and Businesses for Tomorrow’s Transportation,” "The Future Multimodal Workforce," "How to Win the War for Talent," "Building a Business Case for Increasing Diversity in the Transportation Workforce," and "The Future Is Now: Transportation Agencies and Their Capabilities."
    National Academies of Sciences, Engineering and Medicine / 2019
  11. Transportation Research Circular E-C255: Managing Transportation Systems in a Fast-Changing World
    This circular explores questions about planning for the future in the rapidly changing world of transportation. Four experts offer their perspectives: a senior transportation decision maker; a transportation modeler; a trend spotter in transit and transportation planning; and an historian who specializes in the history of technology and the interaction between technology and society.
    Transportation Research Board / 2019
  12. Washington State Department of Transportation Knowledge Management
    As part of WSDOT’s Deploying Practical Solutions with Lean Techniques and Knowledge Management project, SPP assessed WSDOT’s current information management practices and recommended strategies for improvement. The assessment involved interviews with representatives of GIS, data management, information technology, records management, computer-aided engineering support, asset management, and the library.
    SPP / 2019
  13. State DOT Organizational Charts
    This webpage collects information related to transportation agency organizational structures and provides links up-to-date organizational charts for many state DOTs.
    National Transportation Library / 2019
  14. NCHRP 20-07 Task 408: Transportation System Management and Operations (TSMO) Workforce – Skills, Positions, Recruitment, Retention, and Career Development
    The research will entail (1) review of educational programs and exemplary current practices for recruitment and career development, (2) preparation of model TSMO position descriptions, (3) preparation of KSA or PTQ statements for model TSMO positions, and (4) development of a strategic management framework for recruiting and retaining TSMO staff. The product will be a guidebook for DOTs and other employers and workforce producers to assist with TSMO workforce education, training, recruitment, retention, and development.  
    TRB / 2019
  15. NCHRP Synthesis 543: Transportation Workforce Planning and Development Strategies
    Estimates indicate that more than 14 million jobs—about 11% of civilian jobs in the United States—are related to infrastructure. Transportation workforce strategies are highly decentralized with no national standards for operations, planning, or programming. This synthesis focuses on the state of practice associated with the implementation of transportation workforce planning and development strategies at state departments of transportation (DOTs) and associated local and tribal technical assistance programs (LTAPs/TTAPs).
    The National Academies Press / 2019
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