The Resource Library

The Resource Library lets you browse and search for resources using the ACB Framework. Resources are indexed by the relevant Change Forces, Needs, and Strategies.


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  1. What is Organizational Excellence?
    This American Society for Quality resource defines organizational excellence. Information on organizational excellence models and organizational change management is provided. It includes links to books, articles, case studies and webcasts.
    American Society for Quality / 2019
  2. Workforce Planning Toolkit
    CalHR's Statewide Workforce Planning Unit provides helpful tools to assist and empower organizations in their workforce planning and succession management efforts.
    California Department of Human Resources / 2019
  3. OneDOT Data Shop
    The One Stop Demographic Data Analysis Tool is designed to give TxDOT personnel, Metropolitan Planning Organizations (MPO) and other transportation professionals a quick and easy way to access, and report general demographic information. The application was created for TxDOT by the Institute for Demographic and Socioeconomic Research at the University of Texas San Antonio. It compiles data from several different sources, giving users the opportunity to access the information in one place.
    Texas Department of Transportation / 2019
  4. Public-Private Partnerships
    The Build America Bureau encourages the consideration of P3s in the development and delivery of transportation improvements. Early involvement of the private sector can bring innovation, efficiency, and capital to address complex transportation problems facing state and local governments. The Bureau provides information and expertise in the use of different P3 approaches.
    USDOT Build America Bureau / 2019
  5. P3 Program Overview
    Public-Private Partnerships (P3s) are contractual agreements between a public agency and a private entity that allow for greater private participation in the innovative delivery of projects. Maryland DOT utilizes P3s to leverage private sector expertise and mitigate risk for the state on large infrastructure projects. P3s offer an opportunity to tap new financing sources, and a new means to procure infrastructure, by partnering with a private entity to perform a variety of functions to deliver the project, such as design, build, finance, operate, and maintain the transportation facility.
    Maryland Department of Transportation / 2019
  6. Critical Issues in Transportation 2019
    The Transportation Research Board (TRB) identified and organized an array of important transportation issues under 12 key topics. In this report, which is updated periodically by the TRB Executive Committee, a series of challenging questions are posed to explore issues and opportunities that may arise 10 to 20 years into the future. Critical Issues in Transportation 2019 now includes addendums focused on COVID-19 and racial equity.
    National Academies of Sciences, Engineering and Medicine / 2019
  7. Minority Serving Institutions: America’s Underutilized Resource for Strengthening the STEM Workforce
    This report examines the nation's Minority Serving Institutions (MSIs) and identifies promising programs and effective strategies that have the highest potential return on investment for the nation by increasing the quantity and quality of MSI STEM graduates. The study also provides critical information and perspective about the importance of MSIs to other stakeholders in the nation's system of higher education and the organizations that support them.
    The National Academies Press / 2019
  8. Improving Knowledge and Information Management for Practical Solutions at WSDOT: Executive Summary
    This document summarizes a series of reports developed for the Washington State Department of Transportation’s Accelerated Innovation Deployment (AID) project, “Deploying Practical Solutions with Lean Techniques and Knowledge Management” (PS AID Project)
    Washington DOT / 2018
  9. Vermont Agency of Transportation Employee Retention and Knowledge Management Study
    This applied research study aimed to determine the state of employee retention and knowledge management (KM) at Vermont Agency of Transportation (VTrans) and to provide tools that could help with both retention and KM issues. Most of the research is focused on specific units of the Highway Division, and includes a pilot project to address KM and retention issues at VTrans.
    UC Davis / 2018
  10. NCHRP 20-102(09), Report 896: Updating Regional Transportation Planning and Modeling Tools to Address Impacts of Connected and Automated Vehicles, Volume 1
    TRB's NCHRP Research Report 896: Updating Regional Transportation Planning and Modeling Tools to Address Impacts of Connected and Automated Vehicles, Volume 1: Executive Summary summarizes guidelines to help agencies update their modeling and forecasting tools to address expected impacts of connected and automated vehicles (CAVs) on transportation supply, road capacity, and travel demand components.
    TRB / 2018
  11. NCHRP 20-108: Guide to Sustaining a Culture of Innovation within Departments of Transportation
    TRB's NCHRP 201-08, Research Report 885 is a Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation. It presents guidance for government transportation agencies on encouraging and sustaining a culture of innovation within the organization, its partners, and other stakeholders. This guide is designed to assist agencies in assessing their culture with respect to innovation, identifying ways to make the organization more adaptable and open to beneficial change, and sustaining the organization’s adaptability to respond effectively to evolving technology, workforce, and public priorities. 
    TRB / 2018
  12. TCRP Research Report 194 Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies
    This report explores the importance of knowledge management (KM), which is an organization’s process for collecting, storing, and sharing organizational information and knowledge, and provides guidance on implementing KM strategies in transit agencies. In addition, the guidance includes action plans for developing particular aspects of KM, analysis of KM strategies at several transit agencies, and a catalog of KM technology tools and resources.
    / 2018
  13. NCHRP Research Report 885: Guide to Creating and Sustaining a Culture of Innovation for Departments of Transportation
    This guide is designed to assist agencies in assessing their culture with respect to innovation, identifying ways to make the organization more adaptable and open to beneficial change, and sustaining the organization’s adaptability to respond effectively to evolving technology, workforce, and public priorities.
    The National Academies Press / 2018
  14. ACRP Research Report 186: Guidebook on Building Airport Workforce Capacity
    This guidebook is the final product of a two-phase study to identify and evaluate workforce requirements for airports. The report covers critical issues in (1) attracting new talent, (2) building internal staff capacity, (3) planning for future workforce needs, (4) identifying additional practices for future consideration, and (5) recommendations for implementing a workforce capacity building program over time.
    The National Academies Press / 2018
  15. Graduate STEM Education for the 21st Century
    This report examines the current state of U.S. graduate STEM education and explores how the system might best respond to ongoing developments in the conduct of research on evidence-based teaching practices and in the needs and interests of its students and the broader society it seeks to serve. This resource is for the primary stakeholders in the U.S. STEM enterprise, including federal and state policymakers, public and private funders, institutions of higher education, their administrators and faculty, leaders in business and industry, and the students the system is intended to educate.
    The National Academies Press / 2018
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