
The Agency Capability Building Web Portal is a one-stop shop for the latest information, tools, and other resources to support transportation agencies’ organizational needs.
This online platform provides practitioners with easy access to the tools and work products developed through NCHRP Project 20-24(95): Ensuring Essential Capability for the Future Transportation Agency, and the ability to add to and strengthen this resource base over time.
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Budget Cuts

Revenues are declining, and the State DOT is challenged to keep up with program delivery in the face of stagnant and reduced budgets. Federal transportation fund sources are no longer sufficient to sustain the Highway Trust...
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The ACB Portal uses scenarios to define specific business challenges and allow users to access relevant guidance and resources. Help us improve the site by submitting your own scenario.
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ACB Framework
The ACB framework consists of three components:
- Change Forces are external factors and trends affecting DOTs.
- Needs are organizational capabilities necessary to respond to the change forces.
- Strategies are ways that DOTs can respond to the needs and strengthen the required organizational capabilities.